POLICIES

shipping

Free shipping on orders $40 and up for USA ONLY.

All orders process and ship within 1-3 days, excluding Sundays & holidays. A tracking number is emailed upon shipment.

Domestic orders normally deliver in 2-6 days upon shipment, excluding Sundays & holidays.

International orders normally deliver in 1-3 weeks upon shipment, excluding Sundays & holidays, but can sometimes take up to 4-5 weeks due to customs. Moon Avenue is not responsible for international custom fees.

Moon Avenue is not responsible for lost, stolen, or damaged mail. If you believe your package is lost or stolen, please contact USPS directly.

Please be advised that items over 1lb. ship as Priority Mail with USPS. 

returns

Returns & exchanges are not accepted. Please make sure to refer to the description, measurements, & ask any questions before purchase.  

vintage:

Our treasures are hand-picked & curated to ensure quality. Please be advised because of the nature of vintage / pre-loved clothing, there may be some minor flaws. If you have any questions regarding the flaws, don't hesitate to let us know!

Feel more than welcome to get in touch with us if you have any questions or concerns about an item. ♡

sizing

For reference, the description should feature the measurements of the model wearing a piece from our collection.

All measurements provided are taken flat. You can determine your best fit by taking the measurements of a similar garment you already own & love.

If you have any questions about one of our treasures, please contact us.

 

candles

Please allow 1-2 days for production before shipping. Thank you ♡ 

**Please keep in mind that every candle is hand-poured. There may be some natural flaws present. Colors may not be the exact shade as the picture. This candle is intended for home decor use. However if lit, please allow the candle to burn on a fireproof surface. 

All candles ship domestically with USPS Priority and internationally with expedited UPS shipping so that they can arrive in a quick manner. Please be sure to track your order to avoid being left in damaging conditions.